Privacy Policy & Terms of Service

Effective date: March 3, 2025

Welcome to Flow Design Agency. We provide white-label Webflow development services to agencies and businesses. By using our website and services, you agree to the terms outlined below.

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1. Information We Collect

We collect and process the following types of data:

• Personal Information: Name, email, phone number, and billing details when you contact us or purchase a service.

• Technical Information: IP address, browser type, operating system, and browsing activity to enhance our website performance.

• Cookies & Tracking Technologies: We use cookies to improve user experience and analyze website traffic.

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2. How We Use Your Information

Your information is used for:

• Providing and improving our Webflow development services.

• Processing payments securely.

• Responding to inquiries and providing customer support.

• Sending updates related to your project.

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3. Data Sharing & Security

• We do not sell or share your personal data with third parties except for essential service providers (e.g., payment processors).

• We implement industry-standard security measures to protect your data.

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4. Your Rights

• You can request access to your personal data and ask for corrections.

• You can opt out of marketing emails at any time.

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5. Services & Payment Terms

• We provide white-label Webflow development services tailored for agencies.

• Payments must be made as per the agreed contract. Late payments may result in service delays.

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6. Intellectual Property

• All completed Webflow projects belong to the client after full payment.

• We may feature completed projects in our portfolio unless a confidentiality agreement is signed.

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7. Client Responsibilities

• You must provide all necessary content, feedback, and assets within agreed timelines.

• Additional revisions beyond the agreed scope may be subject to extra charges.

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8. Limitation of Liability

• We are not responsible for third-party integrations or changes made by the client post-delivery.

• We do not guarantee specific search engine rankings or website traffic.

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9. Termination & Refund Policy

• Either party can terminate services with prior notice. Work completed up to the termination date will be billed accordingly.

• Refunds are only applicable if services have not been initiated.

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10. Changes to This Policy

We may update this policy from time to time. Please review it periodically.

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11. Contact Information

For any questions, contact us at hello@flowdesign.agency.